Survey and Student Demography

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Surveys

STATES College Australia’s quality policy supports delivery of quality services and processes that help meet requirements of students, staff members, industry stakeholders, and in complying with quality standards within the national regulatory framework.

For the college this means developing a planned and ongoing process to systematically review and improve training and assessment processes, training and assessment materials and resources and services through analysis of relevant information and collection of data from student, staff members, and where possible other stakeholders of the college.

Student surveys help us improve quality of our courses and students services. We collects feedback data at regular intervals to help it evaluate quality training and assessment across all of our operations.

We request that you undertake the following surveys when arranged by your facilitator or course coordinator;

Privacy Notice Students and stakeholders have the option to undertake the surveys anonymously if they wish to keep their feedback private. All information and data provided to STATES College Australia remains secured. STATES College Australia ensures that it manages and monitors all personal information of students, employees and other stakeholders in accordance with its records management policy, and the relevant privacy laws, including the Student Identifiers Act 2014 and Information Privacy Act 2000. STATES College Australia will not, without the prior consent of an individual, disclose personal or sensitive information about that individual for a purpose other than the primary purpose of collection except where required by law or for safety and well-being of the individual.

Student Demography

STATES College Australia has been operating in the international education market since 2008 as a registered training organisation, delivering a range of skill courses to its students.

STATES College Australia invites international students to come and study in Australia. We welcome a wide variety of individuals from across the globe.

At STATES College Australia we have a great team that makes all of our international students feel comfortable in an environment that they may be new to them. We provide our students with the best support possible. We are proud of our values, mission and what we are about. We provide industry standard resources, with ample breakout space to enhance student interaction and meeting. Our computer lab and lecture rooms have the necessary resources for ‘inspired learning’. Our trainers have many years of industry experience which allows them to pass on their skills & experience in Australia and/or globally. Our trainers work alongside students as mentors and train them outside classroom learning, which is extremely beneficial to international students in finding placements and jobs in the marketplace.

STATES College Australia has a very strong presence on social media, and we communicate with our stakeholders via apps, websites, emails, telephone and in person. We have student support staff who can liaise in various languages and are multi-lingual. Some students with limited English speaking skills find this very convenient as they can resolve their queries in their own language.

STATES College Australia offers additional English support classes to students who are seeking assistance in refining their English skills. At STATES College Australia, we do realise that English may not be their first language, but we offer options for them to have someone here at STATES College Australia to understand their queries in their preferred language and guide them towards enhancing their English speaking skills.